Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout.
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 24–48 hours to update.
Damaged or Lost Packages Rooted & Refined is not liable for packages lost or damaged in transit. If your order arrives damaged, please contact us at [your email] within 7 days of delivery with photos of the damage, and we will work with you to find a resolution.
Contact Us For any shipping questions, please reach out to us at or visit our contact page.